Copyright © 2024 Fine Guys Cleaning, All rights reserved
Effective Date: 14/07/2025
At Fine Guys Cleaning (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our cleaning services or interact with our website, in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may collect personal information such as:
Your name, address, email address, and phone number
Details about your property or business premises for cleaning purposes
Payment information (if applicable)
Any additional information you provide voluntarily (e.g., special cleaning requirements)
We also collect non-personal information such as browser type, IP address, and usage data when you visit our website.
We collect information when you:
Contact us via phone, email, or through our website
Book or enquire about our cleaning services
Complete a form (online or in-person)
Interact with our social media pages or advertisements
We use your information to:
Provide and manage our cleaning services
Respond to your enquiries and requests
Send you service updates, quotes, or invoices
Improve our services and customer experience
Comply with legal obligations
We will not use or disclose your information for any purpose other than those outlined above without your consent, unless required by law.
We may share your information with:
Our staff and contractors, as necessary to provide our services
Service providers who assist us with operations (e.g., payment processors, IT support)
Authorities if required by law
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you and request corrections if necessary. To do so, contact us using the details below.
Our website may use cookies to enhance your browsing experience. You can disable cookies via your browser settings, but this may affect website functionality.
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date updated.
For any questions about this Privacy Policy or to make a complaint about how we handle your personal information, please contact:
Fine Guys Cleaning
📧 Email: info@fineguys.com.au
📞 Phone: 0412 781 996
We will respond to your enquiry within a reasonable timeframe.